Paper
Capture Ltd (Registered number 07770213), whose registered office is
at Communications House 26 York Street Mayfair London W1U 6PZ, knows
that you care how information about you is used and shared and we
appreciate your trust in us to do that carefully and sensibly. This
notice describes our privacy policy and forms part of our website
terms and conditions ("Website Terms").
By accepting our
Website Terms or by visiting www.papercapture.co.uk ("the
Website") you are accepting and consenting to the practices
described in this Privacy Policy.
The
Website is brought to you by Paper Capture Ltd. Paper Capture Ltd
believes it is important to protect your Personal Data (as defined in
the Data Protection Act 1998) and we are committed to giving you a
personalised service that meets your needs in a way that also
protects your privacy. This policy explains how we may collect
Personal Data about you. It also explains some of the security
measures we take to protect your Personal Data, and tells you certain
things we will do and not do. You should read this policy in
conjunction with the Website Terms.
When
we first obtain Personal Data from you, or when you take a new
service or product from us, we will give you the opportunity to tell
us if you do or do not want to receive information from us about
other services or products (as applicable). You can normally do this
by ticking a box on an application form or contract. You may change
your mind at any time by emailing us at the address below.
Some
of the Personal Data we hold about you may be 'sensitive personal
data' within the meaning of the Data Protection Act 1998, for
example, information about your health or ethnic origin.
1. Collecting
Information
We
may collect Personal Data about you from a number of sources,
including the following:
1.1. From you when you
agree to take a service or product from us, in which case this may
include your contact details, date of birth, how you will pay for the
product or service and your bank details.
1.2. From you when you
contact us with an enquiry or in response to a communication from us,
in which case, this may tell us something about how you use our
services.
1.3. From documents that
are available to the public, such as the electoral register.
2. Using Your Personal
Information
2.1. Personal Data about
our customers is an important part of our business and we shall only
use your Personal Data for the following purposes and shall not keep
such Personal Data longer than is necessary to fulfil these purposes:
2.1.1. To help us to
identify you when you contact us.
2.1.2. To help us to
identify accounts, services and/or products which you could have from
us or selected partners from time to time. We may do this by
automatic means using a scoring system, which uses the Personal Data
you have provided and/or any information we hold about you and
Personal Data from third party agencies (including credit reference
agencies).
2.1.3. To help us to
administer and to contact you about improved administration of any
accounts, services and products we have provided before, do provide
now or will or may provide in the future.
2.1.4. To allow us to
carry out marketing analysis and customer profiling (including with
transactional information), conduct research, including creating
statistical and testing information.
2.1.5. To help to prevent
and detect fraud or loss.
2.1.6. To allow us to
contact you in any way (including mail, email, telephone, visit, text
or multimedia messages) about products and services offered by us and
selected partners unless you have previously asked us not to do so.
2.1.7. To keep you up to
date with our member benefit scheme under which, as part of your
membership benefits, we will give you membership information and
details of discounts and offers we negotiate from time to time on
behalf of our members. If you do not wish to receive this benefit,
please write to our Data Protection Manager at the address given in
clause 7 below.
2.1.8. We may monitor and
record communications with you (including phone conversations and
emails) for quality assurance and compliance.
2.1.9. We may check your
details with fraud prevention agencies. If you provide false or
inaccurate information and we suspect fraud, we will record this.
2.2. We will not disclose
your Personal Data to any third party except in accordance with this
Privacy Policy.
2.3. We may allow other
people and organisations to use Personal Data we hold about you in
the following circumstances:
2.3.1. If we, or
substantially all of our assets, are acquired or are in the process
of being acquired by a third party, in which case Personal Data held
by us, about our customers, will be one of the transferred assets.
2.3.2. If we have been
legitimately asked to provide information for legal or regulatory
purposes or as part of legal proceedings or prospective legal
proceedings.
2.3.3. We employ
companies and individuals to perform functions on our behalf and we
may disclose your Personal Data to these parties for the purposes set
out in clause 2.1 or, for example, for fulfilling orders, delivering
packages, sending postal mail and email, removing repetitive
information from customer lists, analysing data, providing marketing
assistance, providing search results and links (including paid
listings and links) and providing customer service. Those parties are
bound by strict contractual provisions with us and only have access
to Personal Data needed to perform their functions, and may not use
it for other purposes. Further, they must process the Personal Data
in accordance with this Privacy Policy and as permitted by the Data
Protection Act 1998. From time to time, these other people and
organisations to whom we may pass your Personal Data may be outside
the European Economic Area. We will take all steps reasonably
necessary to ensure that your Personal Data is treated securely and
in accordance with this Privacy Policy and the Data Protection Act
1998.
2.4. Where you give us
Personal Data on behalf of someone else, you confirm that you have
provided them with the information set out in this Privacy Policy and
that they have not objected to such use of their Personal Data.
2.5. In connection with
any transaction which we enter into with you:
2.5.1. We, and other
companies in our group, may carry out credit and fraud prevention
checks with one or more licensed credit reference and fraud
prevention agencies. We and they may keep a record of the search.
Information held about you by these agencies may be linked to records
relating to other people living at the same address with whom you are
financially linked. These records will also be taken into account in
credit and fraud prevention checks. Information from your application
and payment details of your account will be recorded with one or more
of these agencies and may be shared with other organisations to help
make credit and insurance decisions about you and members of your
household with whom you are financially linked and for debt
collection and fraud prevention. This includes those who have moved
house and who have missed payments.
2.5.2. If you provide
false or inaccurate information to us and we suspect fraud, we will
record this and may share it with other people and organisations. We,
and other credit and insurance organisations, may also use technology
to detect and prevent fraud.
2.5.3. If you need
details of those credit agencies and fraud prevention agencies from
which we obtain and with which we record information about you,
please write to our Data Protection Manager at Paper Capture Ltd,
Communications House 26 York Street Mayfair London W1U 6PZ.
3. Protecting
Information
We
have strict security measures to protect Personal Data.
3.1. We work to protect
the security of your information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts information you input.
3.2. We reveal only the
last five digits of your credit card numbers when confirming an
order. Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
3.3. We maintain
physical, electronic and procedural safeguards in connection with the
collection, storage and disclosure of personally identifiable
customer information. Our security procedures mean that we may
occasionally request proof of identity before we disclose personal
information to you.
3.4. It is important for
you to protect against unauthorised access to your password and to
your computer. Be sure to sign off when you finish using a shared
computer.
4. The Internet
4.1. If you communicate
with us using the Internet, we may occasionally email you about our
services and products. When you first give us Personal Data through
the Website, we will normally give you the opportunity to say whether
you would prefer us not to contact you by email. You can also always
send us an email (at the address set out below) at any time if you
change your mind.
4.2. Please remember that
communications over the Internet, such as emails and webmail
(messages sent through a website), are not secure unless they have
been encrypted. Your communications may go through a number of
countries before they are delivered - this is the nature of the
Internet. We cannot accept responsibility for any unauthorised access
or loss of Personal Data that is beyond our control.
4.3. We may use 'cookies'
to monitor how people use our site. This helps us to understand how
our customers and potential customers use our website so we can
develop and improve the design, layout and function of the sites. A
cookie is a piece of information that is stored on your computer's
hard drive through your browser, to recognise your browser and which
records how you have used a website. This means that when you go back
to that website, it can give you tailored options based on the
information it has stored about your last visit. You can normally
alter the settings of your browser to prevent it from accepting
cookies.
4.4. If you do not want
us to use cookies in your browser, you can set your browser to reject
cookies or to tell you when a website tries to put a cookie on your
computer. However, you may not be able to use some of the products or
services on our website without cookies.
5. Turning Off Cookies in
Different Browsers
The
Help menu on the menu bar of most browsers will tell you how to
prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie and how to disable
cookies altogether. Additionally, you can disable or delete similar
data used by browser add-ons, such as Flash cookies, by changing the
add-ons settings or visiting the website of its manufacturer.
6. Links
6.1. The Website may
include third-party advertising and links to other websites. We do
not provide any personally identifiable customer Personal Data to
these advertisers or third-party websites.
6.2. These third-party
websites and advertisers, or Internet advertising companies working
on their behalf, sometimes use technology to send (or "serve")
the advertisements that appear on the Website directly to your
browser. They automatically receive your IP address when this
happens. They may also use cookies, JavaScript, web beacons (also
known as action tags or single-pixel gifs), and other technologies to
measure the effectiveness of their ads and to personalise advertising
content. We do not have access to or control over cookies or other
features that they may use, and the information practices of these
advertisers and third-party websites are not covered by this Privacy
Policy. Please contact them directly for more information about their
privacy practices. In addition, the Network Advertising Initiative
offers useful information about Internet advertising companies (also
called "ad networks" or "network advertisers"),
including information about how to opt-out of their information
collection.
6.3. We exclude all
liability for loss that you may incur when using these third party
websites.
7. Further Information
7.1. If you would like
any more information or you have any comments about our Privacy
Policy, please either write to us at Data Protection Manager, Paper
Capture Ltd, Communications House 26 York Street Mayfair London W1U
6PZ, or email us at admin@papercapture.co.uk.
7.2. We may amend this
Privacy Policy from time to time without notice to you, in which
case, we will publish the amended version on the Website. You
confirm that we shall not be liable to you or any third party for any
change to this Privacy Policy from time to time. It is your
responsibility to check regularly to determine whether this Privacy
Policy has changed.
7.3. You can ask us for a
copy of this Privacy Policy and of any amended Privacy Policy by
writing to the above address or by emailing us at
admin@papercapture.co.uk. This Privacy Policy applies to Personal
Data we hold about individuals. It does not apply to information we
hold about companies and other organisations.
7.4. If you would like
access to the Personal Data that we hold about you, you can do this
by emailing us at admin@papercapture.co.uk or writing to us at the
address noted above. There may be a nominal charge of £10 to
cover administrative costs.
7.5. We aim to keep the
Personal Data we hold about you accurate and up to date. If you tell
us that we are holding any inaccurate Personal Data about you, we
will delete it or correct it promptly. Please email us at
admin@papercapture.co.uk or write to us at the address above to
update your Personal Data.
